Refund Policy
We want you to know exactly when you can get your money back. The key rule: our service fees are refundable until we've done the work, but government and registry fees are paid to third parties and generally can't be recovered once submitted.
Refunds by stage
| Stage | Service fee | Government / registry fees |
|---|---|---|
| Before KYC review begins | 100% refund | 100% refund (not yet paid) |
| After KYC review, before filing | Refund minus a due-diligence charge of 25% of the service fee | 100% refund (not yet paid) |
| After filing has been submitted | Non-refundable | Non-refundable once paid to the agency |
If we decline your engagement
If we decline to proceed after reviewing your KYC documents for reasons unrelated to false information, we refund the full service fee and any unpaid government fees. If we decline because information you provided was false or misleading, the due-diligence charge is retained.
Our errors
If a filing is rejected or must be corrected because of our mistake, we fix it at no cost and pay any additional government fees ourselves. If we cannot fix it, we refund the service fee for that filing in full.
Registered agent & compliance plans
- Annual plans may be cancelled for a full refund within 30 days of payment if no filing or service of process has been handled in that period.
- After 30 days, annual fees are non-refundable, but the plan won't renew if you cancel before the renewal date.
- If you dissolve your company, we file our resignation as agent at no charge.
Bank introductions
Bank-ready package fees cover document preparation, which is complete when delivered. A bank declining to open an account is not grounds for a refund, because account decisions belong to the bank alone.
Belize formations
Belize registry fees and partner agent fees are non-refundable once incorporation is submitted. Due-diligence fees charged by our Belize partner are non-refundable once their review begins.
How refunds are paid
Approved refunds are issued to the original payment method within 7 business days. International wire refunds are sent net of bank wire charges.
How to request a refund or dispute a charge
Email support@belizecorpservices.us, call (305) 551-4728, or use the contact form and choose "Billing or refund question." Include your name, file or invoice number, and the reason. We acknowledge within 1 business day and respond in writing within 5 business days. Unresolved disputes are escalated to our founder for a final written decision within 10 business days. Please contact us before filing a chargeback so we can resolve the issue directly.